Terms of Service

Last updated: February 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the CHEEZYSign website, applications, APIs, and services (collectively, the “Service”), operated by CHEEZYSign (“we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms, including the Privacy Policy, Legal Policies, and all other policies incorporated herein by reference. If you do not agree, you must immediately cease all use of the Service.

IMPORTANT: THESE TERMS CONTAIN AN ARBITRATION CLAUSE, CLASS ACTION WAIVER, LIMITATION OF LIABILITY, AND DISCLAIMER OF WARRANTIES. PLEASE READ CAREFULLY.

1. Eligibility and Account Registration

You must be at least 18 years old and capable of forming a binding contract under applicable law to use the Service. By creating an account, you represent and warrant that all information provided is accurate, complete, and current, and that you will keep it updated.

You are solely responsible for safeguarding your login credentials, passwords, API keys, and all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. CHEEZYSign shall not be liable for any loss or damage arising from your failure to secure your account credentials.

2. Description of the Service

CHEEZYSign provides a cloud-based electronic signature, document management, and transaction platform enabling users to prepare, send, sign, store, and manage electronic documents and related workflows.

The Service may also include integrated payment functionality allowing recipients to submit payments after signing documents. All payment processing is powered exclusively by Stripe, Inc. (“Stripe”). CHEEZYSign does not process, store, handle, transmit, or retain any payment card data or customer funds at any time.

2.1 Platform-Only Role

CHEEZYSign operates exclusively as a technology platform. CHEEZYSign:

  • Does not hold, custody, escrow, or otherwise retain any user funds or customer payments
  • Does not act as a payment processor, money transmitter, financial institution, or merchant-of-record
  • Does not perform any manual processing, manual intervention, or manual handling of transactions
  • Does not have access to full payment card numbers or banking credentials
  • Operates entirely through automated systems and integrations with Stripe

All payment processing, fund transfers, chargebacks, refund processing, and payment dispute management are handled exclusively and entirely by Stripe, Inc. CHEEZYSign’s sole involvement in the payment process is providing the technology interface that connects signers to Stripe’s payment infrastructure.

3. Fees, Pricing, and Revenue Structure

3.1 Subscription Plans

The Service offers free and paid subscription plans as published on our website. Pricing, features, and plan terms may change at any time with reasonable notice.

3.2 Billing via Stripe

All subscription and transaction payments are processed through Stripe Billing. By subscribing or making a payment, you agree to Stripe’s Terms of Service and Privacy Policy.

3.3 Fee Structure and Transparency

CHEEZYSign is committed to full transparency regarding its fee structure:

  • Stripe Processing Fees: Stripe charges its standard processing fee (currently 2.9% + $0.30 per transaction, or as otherwise specified by Stripe’s published rates) for all payment transactions. These fees are charged, collected, and retained exclusively by Stripe, Inc. CHEEZYSign has no control over Stripe’s fees.
  • CHEEZYSign Platform Fee: CHEEZYSign charges a platform service fee of 1% of the transaction amount for facilitating the electronic signature and payment workflow. This is CHEEZYSign’s sole revenue from payment transactions.

To be clear:

  • The 2.9% + $0.30 processing fee goes entirely to Stripe, Inc.
  • The 1% platform fee goes entirely to CHEEZYSign
  • CHEEZYSign does not receive, retain, or benefit from any portion of Stripe’s processing fees
  • CHEEZYSign does not hold, touch, or custody any portion of the transaction amount itself

3.4 Recurring Subscriptions

Paid subscriptions renew automatically unless canceled before the next billing cycle. You authorize CHEEZYSign and Stripe to charge your payment method on a recurring basis until you cancel.

3.5 Refunds

Unless otherwise required by mandatory applicable law, all subscription fees, transaction fees, platform fees, usage fees, and service charges are strictly non-refundable, including but not limited to:

  • Partial months or billing periods
  • Downgrades or plan changes
  • Unused time, credits, or features
  • Account cancellations or terminations
  • Service interruptions or modifications

3.6 Taxes and Government Fees

You are solely responsible for all applicable taxes, duties, VAT, sales tax, governmental fees, and regulatory charges associated with your subscription, transactions, and use of the Service. CHEEZYSign is not responsible for determining, collecting, or remitting any taxes on your behalf.

4. No Legal Advice; No Guarantee of Legal Validity

CHEEZYSign is not a law firm, is not licensed to practice law, and does not provide legal advice of any kind. The Service provides technical tools only.

We do not guarantee, represent, or warrant that:

  • Documents executed using the Service will be legally enforceable in any jurisdiction, circumstance, or use case
  • Electronic signatures created through the Service will be accepted by courts, regulators, government agencies, financial institutions, or any third party
  • The Service complies with all legal requirements in your specific jurisdiction
  • The audit trails generated by the Service will be sufficient evidence in any legal proceeding

You are solely and entirely responsible for:

  • Determining whether electronic signatures are appropriate for your intended purpose and legal requirements
  • Ensuring compliance with all applicable laws, regulations, and industry standards
  • Obtaining independent legal advice regarding the enforceability of electronic signatures and documents
  • Verifying the identity, authority, and capacity of signers

5. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws and regulations
  • Ensure that you have the right, authority, and legal capacity to upload documents and request signatures
  • Obtain any required consents, disclosures, and authorizations from signers before initiating signature requests
  • Comply with all applicable laws, regulations, contractual obligations, and industry standards
  • Not use the Service to transmit illegal, infringing, harmful, fraudulent, or abusive content
  • Not use the Service to facilitate illegal transactions, money laundering, terrorist financing, or other financial crimes
  • Not interfere with, disrupt, or attempt to circumvent the Service’s security or functionality
  • Not use the Service in any manner that could damage, disable, overburden, or impair the Service
  • Provide accurate and truthful information in all documents and transactions
  • Maintain your own records, backups, and copies of all documents and transactions

6. Electronic Signatures, Audit Trails, and Transaction Evidence

6.1 Signature and Audit Trail Generation

The Service generates electronic signatures, timestamps, IP logs, device fingerprints, email verification records, consent records, and comprehensive audit trails. These records are intended to support authenticity, integrity, and non-repudiation of documents and transactions.

6.2 Multi-Step Authorization Workflow

CHEEZYSign’s signature-to-payment workflow is specifically designed to establish irrefutable evidence of informed consent and deliberate authorization at every stage. The workflow requires the signer/payer to complete the following sequential steps:

  1. Receive and access the document (logged with timestamp, IP, and device data)
  2. Review the document contents (recorded through page view tracking and time-on-page metrics)
  3. Execute an electronic signature (creating a binding digital record of agreement)
  4. Affirmatively authorize payment (a separate, deliberate action following signature)

Each step is independently logged, timestamped, and cryptographically secured. The multi-step nature of this workflow means that the signer/payer must take multiple, separate, deliberate actions to complete a transaction. This provides overwhelming evidence that:

  • The transaction was not accidental or unauthorized
  • The signer/payer was fully aware of the document contents and payment amount
  • The signer/payer affirmatively consented to both the agreement and the payment
  • The transaction was the result of informed, voluntary, and deliberate action

6.3 Evidentiary Records

For every transaction, CHEEZYSign collects and retains the following evidentiary records:

  • Authenticated Digital Signature: A cryptographically secured record of the electronic signature
  • IP Address Log: The IP address(es) used throughout the transaction
  • Precise Timestamps: UTC timestamps for every action (document open, page views, signature execution, payment authorization)
  • Verified Email Address: The email address associated with the signer, verified through our system
  • Device and Browser Fingerprint: Technical identifiers of the hardware and software used
  • Comprehensive Audit Trail: A complete, sequential, tamper-evident log of every action taken
  • Session Continuity Data: Evidence that the same session/user completed all steps
  • Consent Records: Records of all affirmative consents given during the workflow
  • Document Integrity Hash: Cryptographic hash confirming the document was not altered after signing

6.4 Legal Acknowledgment by Users

By using the Service, you acknowledge and agree that:

  • The audit trails and evidentiary records generated by CHEEZYSign constitute strong evidence of transaction authorization and informed consent
  • These records may be used by CHEEZYSign, platform users, and their designees in legal proceedings, chargeback disputes, arbitration, and any other dispute resolution process
  • You will not dispute, challenge, or seek to suppress the admissibility of CHEEZYSign’s audit trail records in any proceeding
  • CHEEZYSign’s records of IP addresses, timestamps, signatures, and consent records are accurate and reliable absent clear and convincing evidence to the contrary

7. Chargebacks, Payment Disputes, and Transaction Denials

7.1 Strong Transaction Authorization

CHEEZYSign’s multi-step signature-and-payment workflow creates comprehensive, documented evidence that every payment processed through the platform was preceded by:

  • Active review of the proposal, quote, or agreement
  • Deliberate execution of an electronic signature indicating agreement
  • Separate, affirmative authorization of the payment

This three-step process provides robust evidence that the transaction was authorized, informed, and deliberate, which directly contradicts common chargeback claims of “unauthorized transaction,” “not recognized,” or “did not authorize.”

7.2 Chargeback Defense

CHEEZYSign and its operators bear no responsibility or liability for chargebacks, payment disputes, payment reversals, or transaction denials initiated by end customers, signers, or any third party. In the event of a chargeback or payment dispute:

(a) CHEEZYSign will provide comprehensive evidentiary records to Stripe, the card network, the issuing bank, and/or the account holder, including but not limited to:

  • Complete audit trail of the transaction
  • Electronic signature record with timestamp and IP address
  • Email verification record
  • Device fingerprint and session data
  • Document view and interaction logs
  • Payment authorization timestamp and IP address
  • All consent records

(b) The account holder (platform user) is solely responsible for:

  • Responding to and managing chargebacks related to their transactions
  • Providing any additional evidence or documentation required
  • Bearing all costs, fees, penalties, and losses associated with chargebacks
  • Cooperating with CHEEZYSign and Stripe in dispute resolution

(c) CHEEZYSign is exempt from chargeback liability because:

  • CHEEZYSign does not hold, process, or custody any customer funds
  • CHEEZYSign is not the merchant-of-record for any transaction
  • CHEEZYSign’s role is limited to providing the technology platform
  • All payment processing is handled exclusively by Stripe
  • CHEEZYSign collects only a 1% platform fee, not the transaction amount itself
  • CHEEZYSign’s multi-step workflow provides documented evidence that contradicts fraudulent chargeback claims

7.3 Fraudulent Chargebacks

Any signer or payer who initiates a chargeback or payment dispute after having:

  1. Received and accessed a document through CHEEZYSign
  2. Reviewed the document contents
  3. Executed an electronic signature
  4. Affirmatively authorized payment

may be engaging in fraud. CHEEZYSign reserves the right to:

  • Provide all audit trail and evidentiary records to the appropriate financial institutions, card networks, and law enforcement authorities
  • Cooperate with fraud investigations and legal proceedings
  • Report suspected fraudulent chargebacks to appropriate authorities
  • Suspend or terminate accounts associated with fraudulent activity
  • Pursue legal remedies against parties who file fraudulent chargebacks or disputes

7.4 Chargeback Fees and Costs

If a chargeback or payment dispute results in fees, penalties, fines, or costs imposed on CHEEZYSign, the account holder responsible for the underlying transaction agrees to indemnify and reimburse CHEEZYSign for all such fees, penalties, fines, costs, losses, and expenses, including reasonable attorneys’ fees and administrative costs.

7.5 Account Suspension for Excessive Chargebacks

CHEEZYSign reserves the right to immediately suspend or terminate any account that generates an excessive number of chargebacks or payment disputes, as determined in CHEEZYSign’s sole discretion. Excessive chargebacks may indicate fraud, misuse, or violation of these Terms.

7.6 Acknowledgment by Signers and Payers

By executing an electronic signature and/or authorizing a payment through CHEEZYSign, every signer and payer acknowledges and agrees that:

  • They have reviewed and understood the document or proposal presented to them
  • Their electronic signature constitutes a binding expression of agreement
  • Their payment authorization constitutes a deliberate, informed, and voluntary act
  • They will not initiate a chargeback or payment dispute on the basis that the transaction was unauthorized, unrecognized, or made without their knowledge
  • CHEEZYSign’s audit trail records accurately reflect their actions and may be used as evidence in any dispute
  • Initiating a fraudulent chargeback after completing CHEEZYSign’s multi-step authorization workflow may constitute fraud and may result in legal consequences

8. Payment Collection from End Customers

If you use the Service to collect payments from your clients, customers, or counterparties, you acknowledge and agree that:

  • Stripe is the payment processor and merchant-of-record for payment processing
  • You remain fully and solely responsible for your products, services, pricing, descriptions, quality, delivery, refunds, disputes, taxes, compliance obligations, and all aspects of your relationship with your customers
  • CHEEZYSign is not a party to any transaction between you and your customers and has no responsibility or liability for such transactions
  • CHEEZYSign does not verify the accuracy, legality, or completeness of your documents, proposals, quotes, or agreements
  • You are solely responsible for ensuring that your use of the Service complies with all applicable consumer protection laws, distance selling regulations, and payment card network rules
  • You will indemnify CHEEZYSign against any claims, losses, or liabilities arising from your transactions with your customers

9. Intellectual Property

All software, code, content, trademarks, logos, designs, documentation, and materials related to the Service are owned by CHEEZYSign or its licensors and are protected by intellectual property laws worldwide.

You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service solely in accordance with these Terms and for the duration of your active subscription or account.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, disassemble, or create derivative works based on the Service or any part thereof without our prior written consent.

10. User Content

You retain ownership of all documents, data, and content you upload (“User Content”). By using the Service, you grant CHEEZYSign a limited, non-exclusive, worldwide, royalty-free license to process, store, transmit, cache, index, and display User Content solely for the purpose of providing, maintaining, and improving the Service.

You represent and warrant that:

  • You have all necessary rights, permissions, and legal authority to submit User Content
  • Your User Content does not infringe any third party’s intellectual property, privacy, or other rights
  • Your User Content does not contain illegal, harmful, or prohibited material
  • You have obtained all necessary consents from individuals whose data appears in your User Content

CHEEZYSign does not review, monitor, or verify the accuracy, legality, or completeness of User Content and assumes no liability for User Content submitted by users.

11. Service Availability and Modifications

We may modify, update, suspend, or discontinue any part of the Service at any time without prior notice and without liability to you. We do not guarantee:

  • Uninterrupted availability of the Service
  • Error-free operation
  • Compatibility with all devices, browsers, or operating systems
  • That the Service will meet your specific requirements
  • Specific uptime percentages or service levels (unless separately agreed in writing)

12. Data Backup and Retention

You are solely responsible for maintaining your own independent backups of all documents, data, records, and content. CHEEZYSign is not liable for data loss, corruption, or destruction except to the extent directly caused by CHEEZYSign’s gross negligence or willful misconduct.

CHEEZYSign may retain transaction records, audit trails, and evidentiary data for a minimum of seven (7) years for legal compliance and dispute protection purposes, even after account termination.

13. Confidentiality and Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect data processed through the Service. However, we cannot and do not guarantee absolute security. You acknowledge that:

  • Electronic communications and storage involve inherent risks
  • No system is immune to unauthorized access, hacking, or data breaches
  • CHEEZYSign shall not be liable for security incidents except to the extent caused by CHEEZYSign’s gross negligence or willful misconduct

14. Third-Party Services

The Service may integrate or link to third-party services including Stripe, cloud infrastructure providers, analytics platforms, and email services. We are not responsible for the availability, accuracy, content, practices, privacy policies, or security of any third-party services. Your use of third-party services is governed by their respective terms and policies.

15. Termination

15.1 Termination by Us

We may suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms or any CHEEZYSign policy
  • Excessive chargebacks or payment disputes
  • Fraudulent or abusive behavior
  • Non-payment of fees
  • Any other lawful reason in our sole discretion

15.2 Termination by You

You may cancel your account at any time by following the cancellation process in your account settings. Cancellation does not entitle you to a refund of any previously paid fees.

15.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • You must cease all use of CHEEZYSign materials and intellectual property
  • We may delete your account data after a reasonable period, subject to our data retention obligations
  • Certain provisions survive termination, including but not limited to: intellectual property, disclaimers, limitation of liability, indemnification, arbitration, chargeback provisions, data retention for evidentiary purposes, and governing law

16. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, COMPLETENESS, OR LEGAL VALIDITY OF ANY DOCUMENT, SIGNATURE, OR TRANSACTION.

CHEEZYSign SPECIFICALLY DISCLAIMS ANY WARRANTY THAT:

  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • ANY DOCUMENT OR SIGNATURE WILL BE LEGALLY ENFORCEABLE
  • THE SERVICE WILL MEET YOUR REQUIREMENTS
  • THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE
  • THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS
  • ANY ERRORS IN THE SERVICE WILL BE CORRECTED

CHEEZYSign MAKES NO WARRANTY REGARDING THE LEGAL VALIDITY, ENFORCEABILITY, OR ADMISSIBILITY OF ANY ELECTRONIC SIGNATURE, DOCUMENT, OR AUDIT TRAIL GENERATED THROUGH THE SERVICE.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

(a) CHEEZYSign SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR RELIANCE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OPPORTUNITIES, GOODWILL, ANTICIPATED SAVINGS, OR USE, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CHEEZYSign HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) CHEEZYSign SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR COSTS ARISING FROM:

  • CHARGEBACKS, PAYMENT DISPUTES, OR PAYMENT REVERSALS
  • REJECTION OR NON-ACCEPTANCE OF ELECTRONIC SIGNATURES BY ANY COURT, REGULATOR, OR THIRD PARTY
  • ACTIONS OR OMISSIONS OF STRIPE, PAYMENT NETWORKS, CARD ISSUERS, OR ANY THIRD PARTY
  • DATA LOSS, CORRUPTION, UNAUTHORIZED ACCESS, OR SECURITY BREACHES
  • SERVICE INTERRUPTIONS, DOWNTIME, OR UNAVAILABILITY
  • YOUR RELIANCE ON THE SERVICE FOR LEGAL COMPLIANCE OR ENFORCEABILITY
  • YOUR TRANSACTIONS WITH YOUR CUSTOMERS OR END USERS
  • INACCURACY OR INCOMPLETENESS OF USER CONTENT
  • CHANGES TO APPLICABLE LAWS, REGULATIONS, OR INDUSTRY STANDARDS

(c) CHEEZYSign’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • (i) THE TOTAL AMOUNTS PAID BY YOU TO CHEEZYSign (EXCLUDING AMOUNTS PAID TO STRIPE) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
  • (ii) ONE HUNDRED U.S. DOLLARS (USD $100).

(d) THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER CHEEZYSign HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(e) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, CHEEZYSign’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

18. Indemnification

You agree to defend, indemnify, and hold harmless CHEEZYSign and its owners, operators, officers, directors, employees, agents, affiliates, licensors, and service providers (collectively, “CHEEZYSign Indemnified Parties”) from and against any and all claims, demands, actions, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees, expert fees, and court costs) arising from or relating to:

  • Your use of or inability to use the Service
  • Your violation of these Terms or any applicable law or regulation
  • Your User Content or documents processed through the Service
  • Your transactions, dealings, or disputes with your customers, clients, signers, or end users
  • Chargebacks, payment disputes, or payment reversals related to your transactions
  • Your failure to obtain required consents or authorizations
  • Your failure to comply with applicable consumer protection, electronic signature, data protection, financial, or tax laws
  • Any claim by a third party arising from your use of the Service
  • Any misrepresentation or breach of warranty by you
  • Any claim that your use of the Service infringes a third party’s rights

This indemnification obligation shall survive termination of these Terms and your account.

19. Compliance with Laws

You are solely and entirely responsible for compliance with all applicable laws, rules, and regulations in connection with your use of the Service, including but not limited to:

  • Electronic signature and electronic transaction laws (e.g., ESIGN Act, UETA, eIDAS)
  • Consumer protection and fair trading laws
  • Data protection and privacy laws (e.g., GDPR, CCPA/CPRA, UK GDPR)
  • Anti-money laundering (AML) and know-your-customer (KYC) regulations
  • Tax obligations (income tax, sales tax, VAT, GST)
  • Financial services and payment regulations
  • Export control and sanctions laws
  • Industry-specific regulations applicable to your business
  • Advertising and marketing laws
  • Employment and labor laws

CHEEZYSign does not monitor, verify, or ensure your compliance with any of the foregoing and shall not be liable for your failure to comply.

20. Export Controls and Sanctions

You represent and warrant that:

  • You are not located in, under the control of, or a national or resident of any country subject to U.S. or international embargoes or sanctions
  • You are not designated on any U.S. or international sanctions or restricted party list
  • You will comply with all applicable export control laws and regulations
  • You will not use the Service to facilitate transactions with sanctioned parties, countries, or entities

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Service that is not subject to arbitration shall be resolved exclusively in the state or federal courts located in Delaware, United States, and you irrevocably consent to the personal jurisdiction and venue of such courts.

22. Arbitration and Class Action Waiver

22.1 Mandatory Arbitration

AT CHEEZYSign’S SOLE DISCRETION, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR RELATIONSHIP WITH CHEEZYSign (including disputes regarding the validity, scope, or enforceability of this arbitration provision) MAY BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, or by another mutually agreed arbitration provider.

The arbitration shall be conducted in English, in the State of Delaware or remotely at CHEEZYSign’s election. The arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction.

22.2 Class Action Waiver

YOU AND CHEEZYSign AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED PROCEEDING.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR ANY FORM OF REPRESENTATIVE OR COLLECTIVE PROCEEDINGS AGAINST CHEEZYSign.

22.3 Opt-Out

You may opt out of the arbitration provision by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved in accordance with the Governing Law and Jurisdiction provision above.

22.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

23. Force Majeure

CHEEZYSign shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to: natural disasters, acts of God, war, terrorism, riots, pandemics, epidemics, government actions, embargoes, sanctions, power failures, internet outages, telecommunications failures, third-party service outages (including Stripe), cyberattacks, and labor disputes.

24. Assignment

You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, asset sale, or corporate reorganization.

25. Entire Agreement

These Terms, together with the Privacy Policy, Legal Policies, and any other policies incorporated by reference, constitute the entire agreement between you and CHEEZYSign regarding the Service and supersede all prior and contemporaneous agreements, representations, and understandings.

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

27. Waiver

Failure by CHEEZYSign to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by CHEEZYSign.

28. Notices

All notices to CHEEZYSign must be sent to [email protected]. Notices to you may be sent to the email address associated with your account or posted on the Service. Email notices are deemed received 24 hours after sending.

29. Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

30. Contact Information

CHEEZYSign Email: [email protected]

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