Last updated: February 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the CHEEZYSign website, applications, APIs, and services (collectively, the “Service”), operated by CHEEZYSign (“we”, “us”, or “our”).
By accessing or using the Service, you agree to be bound by these Terms, including the Privacy Policy, Legal Policies, and all other policies incorporated herein by reference. If you do not agree, you must immediately cease all use of the Service.
IMPORTANT: THESE TERMS CONTAIN AN ARBITRATION CLAUSE, CLASS ACTION WAIVER, LIMITATION OF LIABILITY, AND DISCLAIMER OF WARRANTIES. PLEASE READ CAREFULLY.
You must be at least 18 years old and capable of forming a binding contract under applicable law to use the Service. By creating an account, you represent and warrant that all information provided is accurate, complete, and current, and that you will keep it updated.
You are solely responsible for safeguarding your login credentials, passwords, API keys, and all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. CHEEZYSign shall not be liable for any loss or damage arising from your failure to secure your account credentials.
CHEEZYSign provides a cloud-based electronic signature, document management, and transaction platform enabling users to prepare, send, sign, store, and manage electronic documents and related workflows.
The Service may also include integrated payment functionality allowing recipients to submit payments after signing documents. All payment processing is powered exclusively by Stripe, Inc. (“Stripe”). CHEEZYSign does not process, store, handle, transmit, or retain any payment card data or customer funds at any time.
CHEEZYSign operates exclusively as a technology platform. CHEEZYSign:
All payment processing, fund transfers, chargebacks, refund processing, and payment dispute management are handled exclusively and entirely by Stripe, Inc. CHEEZYSign’s sole involvement in the payment process is providing the technology interface that connects signers to Stripe’s payment infrastructure.
The Service offers free and paid subscription plans as published on our website. Pricing, features, and plan terms may change at any time with reasonable notice.
All subscription and transaction payments are processed through Stripe Billing. By subscribing or making a payment, you agree to Stripe’s Terms of Service and Privacy Policy.
CHEEZYSign is committed to full transparency regarding its fee structure:
To be clear:
Paid subscriptions renew automatically unless canceled before the next billing cycle. You authorize CHEEZYSign and Stripe to charge your payment method on a recurring basis until you cancel.
Unless otherwise required by mandatory applicable law, all subscription fees, transaction fees, platform fees, usage fees, and service charges are strictly non-refundable, including but not limited to:
You are solely responsible for all applicable taxes, duties, VAT, sales tax, governmental fees, and regulatory charges associated with your subscription, transactions, and use of the Service. CHEEZYSign is not responsible for determining, collecting, or remitting any taxes on your behalf.
CHEEZYSign is not a law firm, is not licensed to practice law, and does not provide legal advice of any kind. The Service provides technical tools only.
We do not guarantee, represent, or warrant that:
You are solely and entirely responsible for:
You agree to:
The Service generates electronic signatures, timestamps, IP logs, device fingerprints, email verification records, consent records, and comprehensive audit trails. These records are intended to support authenticity, integrity, and non-repudiation of documents and transactions.
CHEEZYSign’s signature-to-payment workflow is specifically designed to establish irrefutable evidence of informed consent and deliberate authorization at every stage. The workflow requires the signer/payer to complete the following sequential steps:
Each step is independently logged, timestamped, and cryptographically secured. The multi-step nature of this workflow means that the signer/payer must take multiple, separate, deliberate actions to complete a transaction. This provides overwhelming evidence that:
For every transaction, CHEEZYSign collects and retains the following evidentiary records:
By using the Service, you acknowledge and agree that:
CHEEZYSign’s multi-step signature-and-payment workflow creates comprehensive, documented evidence that every payment processed through the platform was preceded by:
This three-step process provides robust evidence that the transaction was authorized, informed, and deliberate, which directly contradicts common chargeback claims of “unauthorized transaction,” “not recognized,” or “did not authorize.”
CHEEZYSign and its operators bear no responsibility or liability for chargebacks, payment disputes, payment reversals, or transaction denials initiated by end customers, signers, or any third party. In the event of a chargeback or payment dispute:
(a) CHEEZYSign will provide comprehensive evidentiary records to Stripe, the card network, the issuing bank, and/or the account holder, including but not limited to:
(b) The account holder (platform user) is solely responsible for:
(c) CHEEZYSign is exempt from chargeback liability because:
Any signer or payer who initiates a chargeback or payment dispute after having:
may be engaging in fraud. CHEEZYSign reserves the right to:
If a chargeback or payment dispute results in fees, penalties, fines, or costs imposed on CHEEZYSign, the account holder responsible for the underlying transaction agrees to indemnify and reimburse CHEEZYSign for all such fees, penalties, fines, costs, losses, and expenses, including reasonable attorneys’ fees and administrative costs.
CHEEZYSign reserves the right to immediately suspend or terminate any account that generates an excessive number of chargebacks or payment disputes, as determined in CHEEZYSign’s sole discretion. Excessive chargebacks may indicate fraud, misuse, or violation of these Terms.
By executing an electronic signature and/or authorizing a payment through CHEEZYSign, every signer and payer acknowledges and agrees that:
If you use the Service to collect payments from your clients, customers, or counterparties, you acknowledge and agree that:
All software, code, content, trademarks, logos, designs, documentation, and materials related to the Service are owned by CHEEZYSign or its licensors and are protected by intellectual property laws worldwide.
You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service solely in accordance with these Terms and for the duration of your active subscription or account.
You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, disassemble, or create derivative works based on the Service or any part thereof without our prior written consent.
You retain ownership of all documents, data, and content you upload (“User Content”). By using the Service, you grant CHEEZYSign a limited, non-exclusive, worldwide, royalty-free license to process, store, transmit, cache, index, and display User Content solely for the purpose of providing, maintaining, and improving the Service.
You represent and warrant that:
CHEEZYSign does not review, monitor, or verify the accuracy, legality, or completeness of User Content and assumes no liability for User Content submitted by users.
We may modify, update, suspend, or discontinue any part of the Service at any time without prior notice and without liability to you. We do not guarantee:
You are solely responsible for maintaining your own independent backups of all documents, data, records, and content. CHEEZYSign is not liable for data loss, corruption, or destruction except to the extent directly caused by CHEEZYSign’s gross negligence or willful misconduct.
CHEEZYSign may retain transaction records, audit trails, and evidentiary data for a minimum of seven (7) years for legal compliance and dispute protection purposes, even after account termination.
We implement commercially reasonable administrative, technical, and organizational safeguards to protect data processed through the Service. However, we cannot and do not guarantee absolute security. You acknowledge that:
The Service may integrate or link to third-party services including Stripe, cloud infrastructure providers, analytics platforms, and email services. We are not responsible for the availability, accuracy, content, practices, privacy policies, or security of any third-party services. Your use of third-party services is governed by their respective terms and policies.
We may suspend or terminate your account at any time, with or without notice, for:
You may cancel your account at any time by following the cancellation process in your account settings. Cancellation does not entitle you to a refund of any previously paid fees.
Upon termination:
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, COMPLETENESS, OR LEGAL VALIDITY OF ANY DOCUMENT, SIGNATURE, OR TRANSACTION.
CHEEZYSign SPECIFICALLY DISCLAIMS ANY WARRANTY THAT:
CHEEZYSign MAKES NO WARRANTY REGARDING THE LEGAL VALIDITY, ENFORCEABILITY, OR ADMISSIBILITY OF ANY ELECTRONIC SIGNATURE, DOCUMENT, OR AUDIT TRAIL GENERATED THROUGH THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
(a) CHEEZYSign SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR RELIANCE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OPPORTUNITIES, GOODWILL, ANTICIPATED SAVINGS, OR USE, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF CHEEZYSign HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) CHEEZYSign SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR COSTS ARISING FROM:
(c) CHEEZYSign’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:
(d) THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER CHEEZYSign HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(e) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, CHEEZYSign’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless CHEEZYSign and its owners, operators, officers, directors, employees, agents, affiliates, licensors, and service providers (collectively, “CHEEZYSign Indemnified Parties”) from and against any and all claims, demands, actions, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees, expert fees, and court costs) arising from or relating to:
This indemnification obligation shall survive termination of these Terms and your account.
You are solely and entirely responsible for compliance with all applicable laws, rules, and regulations in connection with your use of the Service, including but not limited to:
CHEEZYSign does not monitor, verify, or ensure your compliance with any of the foregoing and shall not be liable for your failure to comply.
You represent and warrant that:
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Service that is not subject to arbitration shall be resolved exclusively in the state or federal courts located in Delaware, United States, and you irrevocably consent to the personal jurisdiction and venue of such courts.
AT CHEEZYSign’S SOLE DISCRETION, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR YOUR RELATIONSHIP WITH CHEEZYSign (including disputes regarding the validity, scope, or enforceability of this arbitration provision) MAY BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules, or by another mutually agreed arbitration provider.
The arbitration shall be conducted in English, in the State of Delaware or remotely at CHEEZYSign’s election. The arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction.
YOU AND CHEEZYSign AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR PARTICIPANT IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED PROCEEDING.
YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR ANY FORM OF REPRESENTATIVE OR COLLECTIVE PROCEEDINGS AGAINST CHEEZYSign.
You may opt out of the arbitration provision by sending written notice to [email protected] within thirty (30) days of first accepting these Terms. If you opt out, disputes will be resolved in accordance with the Governing Law and Jurisdiction provision above.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
CHEEZYSign shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to: natural disasters, acts of God, war, terrorism, riots, pandemics, epidemics, government actions, embargoes, sanctions, power failures, internet outages, telecommunications failures, third-party service outages (including Stripe), cyberattacks, and labor disputes.
You may not assign, transfer, delegate, or sublicense these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, asset sale, or corporate reorganization.
These Terms, together with the Privacy Policy, Legal Policies, and any other policies incorporated by reference, constitute the entire agreement between you and CHEEZYSign regarding the Service and supersede all prior and contemporaneous agreements, representations, and understandings.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
Failure by CHEEZYSign to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by CHEEZYSign.
All notices to CHEEZYSign must be sent to [email protected]. Notices to you may be sent to the email address associated with your account or posted on the Service. Email notices are deemed received 24 hours after sending.
Section headings are for convenience only and shall not affect the interpretation of these Terms.
CHEEZYSign Email: [email protected]