Amendment 13 — Chargeback Protection and Transaction Authorization Evidence

Last updated: February 1, 2026

This Amendment 13 (“Amendment”) supplements and forms an integral part of the CHEEZYSign Terms of Service, Privacy Policy, and Legal Policies. In the event of conflict between this Amendment and other CHEEZYSign policies, this Amendment shall prevail with respect to chargeback protection, transaction authorization evidence, and payment dispute matters.

Purpose

This Amendment establishes CHEEZYSign’s comprehensive framework for chargeback protection, transaction authorization evidence, and payment dispute defense. It is designed to protect CHEEZYSign, its operators, and its platform users against fraudulent, unauthorized, or bad-faith chargebacks and payment disputes by documenting the robust evidentiary record created by CHEEZYSign’s multi-step signature-and-payment workflow.

1. CHEEZYSign’s Role in Payment Transactions

1.1 Technology Platform Only

CHEEZYSign operates exclusively as a technology platform provider. CHEEZYSign:

• Does not hold, custody, escrow, pool, or otherwise retain any customer funds, payment amounts, or transaction proceeds at any time
• Does not process credit card transactions, debit card transactions, or bank transfers
• Does not act as a payment processor, payment facilitator, payment service provider, merchant-of-record, acquiring bank, money transmitter, money services business, or financial intermediary of any kind
• Does not perform any manual review, manual processing, manual approval, or manual intervention in any payment transaction
• Operates entirely through automated systems integrated with Stripe, Inc.

1.2 Stripe as Exclusive Payment Processor

All payment processing is performed exclusively and entirely by Stripe, Inc. This includes:

• Credit and debit card processing
• Fund transfers from payers to payees
• Chargeback processing and management
• Refund processing
• PCI-DSS compliance for cardholder data
• Communication with card networks, issuing banks, and acquiring banks
• All functions related to the movement, custody, and settlement of funds

1.3 Fee Allocation

For every payment transaction processed through the CHEEZYSign platform:

• Stripe receives and retains: Its standard processing fee (currently 2.9% + $0.30 per transaction)
• CHEEZYSign receives and retains: A 1% platform service fee only
• The remaining funds: Flow directly from the payer to the payee through Stripe’s infrastructure, without passing through CHEEZYSign at any time

CHEEZYSign has no access to, control over, or ability to redirect, withhold, or modify the transaction amount or any portion thereof (other than the 1% platform fee deducted by Stripe on CHEEZYSign’s behalf).

2. Multi-Step Transaction Authorization Workflow

2.1 Overview

CHEEZYSign employs a multi-step, documented, and cryptographically secured authorization workflow that requires the signer/payer to complete multiple distinct, deliberate, and affirmative actions before any payment is processed. This workflow is specifically designed to prevent unauthorized transactions and create irrefutable evidence of informed consent.

2.2 Detailed Workflow Steps

Every payment transaction processed through CHEEZYSign follows this sequential workflow:

Step 1 — Document Delivery and Access

• The document (quote, proposal, agreement, invoice, or other document) is delivered to the signer/payer via email or unique link
• The system records: timestamp of delivery, delivery method, recipient email address
• When the signer opens the document, the system records: timestamp of access, IP address, device information, browser type, operating system, screen resolution, and geographic location data

Step 2 — Document Review

• The signer reviews the document contents, including all terms, amounts, descriptions, and conditions
• The system records: pages viewed, scroll depth, time spent on each page, total review time, and interaction patterns
• This step demonstrates that the signer had full opportunity to read and understand the document before proceeding

Step 3 — Electronic Signature Execution

• The signer affirmatively executes an electronic signature, indicating informed agreement to the document contents
• The signature requires a deliberate action (typing name, drawing signature, or clicking to sign)
• The system records: timestamp of signature, IP address, signature image/data, device fingerprint, session ID, and explicit consent confirmation
• A cryptographic hash of the signed document is generated to ensure document integrity

Step 4 — Payment Authorization

• After signing, the signer is presented with a separate payment interface
• The signer reviews the payment amount and enters payment details
• The signer affirmatively clicks to authorize the payment
• The system records: timestamp of payment authorization, IP address, amount authorized, payment method identifier, device fingerprint, and session continuity data
• Payment is processed by Stripe only after this affirmative authorization

2.3 Continuous Session Tracking

Throughout all four steps, CHEEZYSign maintains continuous session tracking to ensure and document that:

• The same user session completed all steps
• The steps were completed in the correct sequential order
• There was no interruption or manipulation of the workflow
• The session originated from a consistent IP address and device

3. Evidentiary Records

3.1 Comprehensive Audit Trail

For every transaction, CHEEZYSign generates and retains a comprehensive, tamper-evident audit trail containing:

3.2 Tamper Evidence

All audit trail records are:

• Cryptographically secured against modification
• Stored with integrity verification hashes
• Maintained in secure, redundant storage systems
• Protected by access controls and encryption
• Retained for a minimum of seven (7) years

3.3 Evidentiary Standards

The comprehensive evidentiary records collected by CHEEZYSign meet or exceed the evidence requirements for defending against chargebacks under:

• Visa Dispute Resolution Rules (Visa Claims Resolution)
• Mastercard Dispute Resolution Guidelines
• American Express Chargeback Management Policies
• Stripe’s dispute evidence requirements
• General civil evidence standards for proving transaction authorization

4. Chargeback Protection and Exemption

4.1 CHEEZYSign’s Exemption from Chargeback Liability

CHEEZYSign is completely exempt from and bears no responsibility or liability for chargebacks, payment disputes, payment reversals, or transaction denials of any kind, for the following independently sufficient reasons:

(a) No Custodial Role: CHEEZYSign does not hold, process, custody, or control any customer funds. CHEEZYSign cannot issue refunds, reverse transactions, or modify payment amounts because it has no access to or control over the funds.

(b) No Payment Processing Role: All payment processing is performed exclusively by Stripe, Inc. CHEEZYSign does not process, transmit, or handle payment card data.

(c) Technology Platform Only: CHEEZYSign’s role is limited to providing the technology interface and generating evidentiary records. CHEEZYSign is not a party to the underlying transaction between the platform user and their customer.

(d) Minimal Revenue Exposure: CHEEZYSign’s sole revenue from transactions is a 1% platform fee. CHEEZYSign does not receive or benefit from the transaction amount itself.

(e) Documented Authorization: CHEEZYSign’s multi-step workflow creates documented evidence that the payer:

• Received and accessed the document
• Reviewed its contents
• Executed an electronic signature indicating agreement
• Separately and affirmatively authorized the payment

This level of documented authorization directly contradicts common chargeback reasons including “unauthorized transaction,” “not recognized,” “did not authorize,” and “fraud.”

4.2 Platform User Responsibility

The platform user (account holder who sends documents and collects payments) is solely and entirely responsible for:

• All chargebacks, payment disputes, and payment reversals related to their transactions
• All fees, penalties, fines, and costs imposed by Stripe, card networks, or financial institutions in connection with chargebacks
• Responding to and providing evidence for chargeback disputes
• Ensuring that their products, services, descriptions, and pricing are accurate and lawful
• Complying with all applicable consumer protection and distance selling laws
• Managing their customer relationships and resolving customer complaints

4.3 Cooperation in Chargeback Defense

CHEEZYSign will cooperate with platform users in defending against chargebacks by:

• Providing access to relevant audit trail records and evidentiary data
• Generating chargeback defense evidence packages upon request
• Sharing relevant transaction records with Stripe’s dispute resolution system
• Making audit trail data available in formats suitable for submission to card networks and issuing banks

However, CHEEZYSign’s cooperation is provided on an as-available basis and does not constitute a guarantee of chargeback reversal or a duty to defend.

4.4 Indemnification for Chargebacks

You agree to fully indemnify, defend, and hold harmless CHEEZYSign and its owners, operators, officers, directors, employees, and agents from and against any and all losses, damages, costs, expenses, fees, penalties, fines, and liabilities (including reasonable attorneys’ fees) arising from or related to:

• Chargebacks or payment disputes initiated by your customers, clients, or signers
• Chargeback-related fees or penalties imposed by Stripe, card networks, or financial institutions
• Your failure to deliver products, services, or documents as described
• Your failure to resolve customer complaints or disputes
• Any representation or warranty made by you to your customers that proves false or misleading

5. Acknowledgments by Signers and Payers

5.1 Acknowledgment of Transaction Authorization

By executing an electronic signature and/or authorizing a payment through CHEEZYSign, every signer and payer expressly acknowledges and agrees that:

(a) They received the document or proposal and had full opportunity to review its contents before signing

(b) They executed the electronic signature voluntarily, without coercion, duress, or undue influence

(c) They understood the payment amount and terms before authorizing payment

(d) Their payment authorization was a separate, deliberate, and informed act following their signature

(e) The combination of their electronic signature and payment authorization constitutes conclusive evidence of an authorized transaction

(f) They waive the right to initiate a chargeback or payment dispute on the basis that:

• The transaction was “unauthorized” or “not recognized”
• They “did not authorize” the payment
• They were “unaware” of the transaction or its amount
• The transaction was “fraudulent” (where the fraud claim is based on their own authorization)

(g) CHEEZYSign’s audit trail records, including IP addresses, timestamps, signatures, and consent records, are accurate, reliable, and admissible as evidence of their authorization

(h) Initiating a chargeback after completing CHEEZYSign’s multi-step authorization workflow, absent legitimate grounds such as genuine identity theft or card compromise, may constitute fraud and may result in:

• Legal action by the platform user or CHEEZYSign
• Reporting to fraud databases and law enforcement
• Liability for all resulting fees, costs, and damages

5.2 No Waiver of Legitimate Rights

Nothing in this Amendment is intended to waive or limit any signer’s or payer’s rights under applicable law to dispute genuinely unauthorized transactions (e.g., stolen card fraud, identity theft). This Amendment specifically addresses situations where the signer/payer personally completed CHEEZYSign’s multi-step workflow and subsequently files a chargeback or dispute.

6. Record Retention

6.1 Retention Period

All transaction records, audit trails, evidentiary data, signature records, IP logs, timestamps, consent records, and related data are retained for a minimum of seven (7) years from the date of the transaction, or longer if:

• Required by applicable law or regulation
• Necessary for ongoing or anticipated legal proceedings
• Necessary for ongoing or anticipated dispute resolution
• CHEEZYSign determines in its sole discretion that longer retention is prudent

6.2 Retention After Account Termination

Transaction records and evidentiary data are retained for the full retention period even after the account holder’s account is terminated, deleted, or otherwise closed. This is necessary to protect against chargebacks and disputes that may arise long after the transaction date.

6.3 Deletion Requests

Requests by account holders or signers to delete transaction records or audit trail data may be declined where retention is necessary for:

• Legal compliance
• Chargeback and dispute defense
• Fraud prevention
• Exercise or defense of legal claims
• CHEEZYSign’s legitimate interests

7. Legal Enforcement and Remedies

7.1 Right to Pursue Legal Action

CHEEZYSign and its platform users reserve the right to pursue all available legal remedies against any party who:

• Files a fraudulent chargeback or payment dispute
• Falsely claims a transaction was unauthorized
• Misrepresents facts to a card issuer, bank, or payment network
• Commits friendly fraud or first-party fraud

7.2 Cooperation with Law Enforcement

CHEEZYSign will cooperate with law enforcement agencies and regulatory authorities investigating fraudulent chargebacks, payment fraud, or related criminal activity, including by providing relevant audit trail records and evidentiary data.

7.3 Fraud Reporting

CHEEZYSign may report suspected fraudulent chargebacks to:

• Card network fraud databases
• Stripe’s fraud reporting systems
• Law enforcement agencies
• Industry fraud prevention organizations

8. Severability

If any provision of this Amendment is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Any invalid provision shall be modified to the minimum extent necessary to make it valid while preserving its original intent.

9. Contact Information

CHEEZYSign Email: [email protected]

Legal Policies

Last updated: February 1, 2026

This Legal Policies page supplements the CHEEZYSign Privacy Policy and Terms of Service and governs the use of cookies, refunds, acceptable use, data processing, and electronic signature disclosures for all users of the CHEEZYSign platform. In the event of conflict between this page and the Terms of Service, the provision providing greater protection to CHEEZYSign shall prevail.

1. Cookie Policy (GDPR / Global Compliance)

This Cookie Policy explains how CHEEZYSign (“we”, “us”, or “our”) uses cookies and similar technologies when you visit https://cheezysign.com or use our Services.

1.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites function properly, improve performance, enhance security, personalize content, analyze usage, and support transaction verification and audit trail generation.

1.2 Types of Cookies We Use

• Strictly Necessary Cookies: Required for authentication, security, fraud prevention, session management, audit trail generation, and core site functionality. These cookies cannot be disabled as they are essential to the operation of the Service.
• Performance & Analytics Cookies: Used to measure and improve site performance and user experience.
• Functional Cookies: Enable enhanced features, personalization, and user preferences.
• Marketing Cookies: May be used to deliver relevant advertising where applicable.
• Transaction Verification Cookies: Used to maintain session continuity and generate evidentiary records for the signature-and-payment workflow. These cookies are essential for chargeback protection and audit trail integrity.

1.3 Legal Basis (GDPR)

For users located in the European Economic Area (EEA), cookies are used based on:

• Legitimate interests: For strictly necessary cookies, security cookies, and transaction verification cookies
• User consent: For performance, functional, and marketing cookies, where required by law

1.4 Cookie Control

You can manage or disable certain cookies through your browser settings. However, disabling strictly necessary cookies or transaction verification cookies may:

• Impair the functionality of the Service
• Prevent proper generation of audit trails
• Compromise the integrity of transaction records
• Affect your ability to sign documents or authorize payments

1.5 Third-Party Cookies

We may allow third-party service providers such as analytics platforms, infrastructure vendors, and Stripe to place cookies on our site. Their use of cookies is governed by their respective privacy policies.

2. Refund Policy

CHEEZYSign operates as a subscription-based SaaS platform and processes all payments via Stripe Billing.

2.1 Subscription Fees

All subscription fees are charged in advance on a recurring basis according to your selected plan.

2.2 Refund Policy — Strict Non-Refundable Terms

Unless otherwise mandated by applicable mandatory consumer protection law that cannot be contractually waived, all subscription fees, transaction fees, platform fees, usage fees, service charges, and any other amounts paid to CHEEZYSign are strictly non-refundable. This includes, without limitation:

• Partial months or billing periods
• Plan downgrades or changes
• Unused time, credits, features, or allowances
• Account cancellations or voluntary terminations
• Account suspensions or involuntary terminations
• Service modifications, interruptions, or discontinuations
• Changes in your business needs or circumstances
• Dissatisfaction with the Service
• Failure to use the Service

2.3 Free Plans

Free plans or trials are provided “as is” without warranty, service level commitment, or refund entitlement of any kind.

2.4 Chargebacks and Payment Disputes

2.4.1 Against CHEEZYSign

If you initiate a chargeback, payment dispute, or payment reversal against CHEEZYSign for subscription fees or platform fees, we reserve the right to:

• Immediately suspend or terminate your account without notice
• Recover all costs, fees, penalties, and expenses associated with the chargeback, including Stripe’s chargeback fee, card network penalties, administrative costs, and reasonable attorneys’ fees
• Retain all transaction records and audit trail data as evidence
• Report the dispute to fraud prevention databases
• Pursue all available legal remedies

2.4.2 Against Platform Users (via End Customers)

For chargebacks initiated by end customers against platform users for transactions facilitated through CHEEZYSign, please refer to Amendment 13 for comprehensive chargeback protection terms, evidentiary framework, and liability allocation.

2.5 Taxes and Government Fees

You are solely responsible for all applicable taxes, duties, VAT, sales tax, GST, governmental charges, and regulatory fees associated with your subscription, transactions, and use of the Service. CHEEZYSign is not responsible for determining, calculating, collecting, or remitting any taxes on your behalf.

3. Acceptable Use Policy (AUP)

You agree not to use the CHEEZYSign Service to:

• Violate any law, statute, regulation, ordinance, or court order in any applicable jurisdiction
• Infringe intellectual property, privacy, publicity, or contractual rights of any third party
• Transmit malware, viruses, ransomware, spyware, trojan horses, worms, or any other harmful, disabling, or destructive code
• Engage in fraud, impersonation, deception, misrepresentation, or identity theft
• Send spam, phishing messages, unsolicited communications, or bulk messaging
• Upload unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, discriminatory, or otherwise objectionable content
• Process payments for prohibited, restricted, or high-risk businesses under Stripe’s policies or applicable card network rules
• Interfere with, disrupt, degrade, or attempt to reverse engineer, decompile, or disassemble the Service or any component thereof
• Bypass, circumvent, or attempt to bypass or circumvent security measures, authentication controls, access restrictions, or rate limits
• Use the Service for money laundering, terrorist financing, sanctions evasion, or any other financial crime
• Use automated scripts, bots, scrapers, or similar tools to access the Service without authorization
• Impersonate CHEEZYSign, any CHEEZYSign employee, or any other person or entity
• Collect or harvest personal information from other users without consent
• Use the Service to create, distribute, or store content that exploits or harms minors
• Use the Service in any manner that could expose CHEEZYSign to liability, reputational harm, or legal risk
• Assist, encourage, or enable any third party to do any of the foregoing

CHEEZYSign reserves the right to immediately suspend or terminate accounts that violate this Acceptable Use Policy, with or without prior notice, and to cooperate with law enforcement where required or advisable. Violations may result in permanent ban, forfeiture of fees, and legal action.

4. Data Processing Agreement (DPA)

This Data Processing Agreement (“DPA”) applies to the extent CHEEZYSign processes Personal Data on behalf of users (“Controllers”) as a “Processor” under applicable data protection laws including the GDPR, UK GDPR, CCPA/CPRA, and similar regulations.

4.1 Roles of the Parties

• You are the “Controller” of Personal Data contained in documents, signature requests, and transactions processed via the Service.
• CHEEZYSign acts as a “Processor” solely to provide the Service.
• For certain data (e.g., audit trails, security logs, transaction records), CHEEZYSign may act as an independent Controller where processing is necessary for CHEEZYSign’s legitimate interests including fraud prevention, chargeback defense, security, and legal compliance.

4.2 Scope and Purpose

CHEEZYSign processes Personal Data only as necessary to provide electronic signature services, document management, audit trail generation, transaction verification, authentication, chargeback defense, fraud prevention, and related platform functionality.

4.3 Processing Instructions

CHEEZYSign processes Personal Data only in accordance with your documented instructions, these Terms, and applicable law. CHEEZYSign will inform you if, in its opinion, a processing instruction violates applicable data protection law.

4.4 Confidentiality

CHEEZYSign ensures that all persons authorized to process Personal Data are subject to appropriate confidentiality obligations, whether by contract or statutory duty.

4.5 Security Measures

CHEEZYSign implements appropriate technical and organizational security measures including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Access controls and role-based permissions
• Regular automated backups
• Continuous monitoring and intrusion detection
• Secure audit logging with tamper-evidence controls
• Web Application Firewall (WAF) protection
• Regular security assessments and vulnerability scanning

4.6 Subprocessors

You provide general authorization for CHEEZYSign to engage subprocessors including cloud infrastructure providers, analytics services, email delivery services, and Stripe for payment processing. A current list of subprocessors is available upon written request. CHEEZYSign will notify you of material changes to subprocessors and will ensure that subprocessors are bound by data processing obligations no less protective than those in this DPA.

4.7 International Transfers

Where Personal Data is transferred outside of the EEA, UK, or other jurisdictions requiring transfer safeguards, CHEEZYSign uses appropriate mechanisms such as standard contractual clauses (SCCs), adequacy decisions, or equivalent safeguards as required by applicable law.

4.8 Data Subject Requests

CHEEZYSign will assist you, where legally required and at your cost, in responding to data subject rights requests, taking into account the nature of the processing and CHEEZYSign’s technical capabilities.

4.9 Data Breach Notification

CHEEZYSign will notify you without undue delay (and in any event within 72 hours where required by law) upon becoming aware of a Personal Data Breach affecting your data. Notification will include, to the extent known, the nature of the breach, categories and approximate number of data subjects affected, likely consequences, and measures taken or proposed.

4.10 Data Deletion and Return

Upon termination of the Service, CHEEZYSign will delete or return Personal Data at your request, subject to:

• Legal retention requirements
• CHEEZYSign’s legitimate interest in retaining evidentiary records for chargeback defense and dispute protection (minimum 7 years for transaction data)
• Ongoing legal proceedings or anticipated claims
• Technical limitations of backup systems (data in backups will be deleted in accordance with the backup rotation schedule)

4.11 Audits

CHEEZYSign will make available reasonable information necessary to demonstrate compliance with this DPA, subject to confidentiality restrictions, security requirements, and the protection of other customers’ data. Audits may be conducted by a mutually agreed independent auditor at your cost.

4.12 Liability

Liability under this DPA is subject to the limitations of liability set forth in the Terms of Service. CHEEZYSign’s total aggregate liability under this DPA shall not exceed the amounts set forth in the Limitation of Liability clause of the Terms of Service.

5. E-Signature Legal Disclosure

This Electronic Signature Disclosure applies to all users of CHEEZYSign and governs your use of electronic signatures and electronic records through the Service.

5.1 Consent to Electronic Transactions

By using CHEEZYSign, you affirmatively consent to:

• Conduct transactions electronically
• Receive records, agreements, disclosures, notices, and communications in electronic form
• Use electronic signatures as your binding legal signature
• Accept electronic records as equivalent to paper records for all purposes

5.2 Legal Effect of Electronic Signatures

Electronic signatures executed through CHEEZYSign are intended to comply with the U.S. Electronic Signatures in Global and National Commerce Act (“ESIGN Act”), the Uniform Electronic Transactions Act (“UETA”), the EU Electronic Identification and Trust Services Regulation (“eIDAS”), and similar international frameworks.

However, CHEEZYSign does not guarantee, represent, or warrant that any electronic signature, document, or record will be:

• Legally enforceable in all jurisdictions or circumstances
• Accepted by any court, regulator, government agency, financial institution, or third party
• Sufficient to meet specific legal requirements in your jurisdiction
• Valid for all document types or purposes

5.3 Document Types Excluded

Certain documents may not be eligible for electronic signatures under applicable law, including but not limited to:

• Wills, codicils, and testamentary trusts
• Adoption, divorce, and family law documents
• Court orders, judicial documents, and pleadings
• Certain real estate documents (depending on jurisdiction)
• Powers of attorney for healthcare decisions (in some jurisdictions)
• Documents requiring notarization (unless separate e-notarization is used)
• Certain government filings and regulatory submissions
• UCC filings and secured transactions (in some jurisdictions)
• Consumer protection cancellation notices (in some jurisdictions)

5.4 User Responsibility

You are solely and entirely responsible for:

• Determining whether electronic signatures are appropriate and legally valid for your intended purpose and jurisdiction
• Ensuring compliance with all applicable electronic signature laws and regulations
• Verifying that the document type is eligible for electronic signatures under applicable law
• Obtaining independent legal advice regarding enforceability
• Ensuring that signers have the legal capacity and authority to sign

5.5 Audit Trails

CHEEZYSign generates comprehensive audit trails including timestamps, IP addresses, signer identifiers, device fingerprints, consent records, and cryptographic integrity hashes to support document integrity, authenticity, and non-repudiation. These records are provided for informational, evidentiary, and dispute protection purposes. CHEEZYSign does not certify or guarantee the admissibility or evidentiary weight of audit trail records in any legal proceeding.

5.6 Identity Verification

Unless expressly stated or separately contracted, CHEEZYSign does not independently verify signer identities through government-issued identification or biometric authentication. CHEEZYSign does not guarantee the true identity, legal authority, mental capacity, or genuine intent of any signer.

CHEEZYSign’s standard identity verification measures include:

• Email-based authentication
• IP address logging
• Device fingerprinting
• Session tracking

Enhanced identity verification (e.g., government ID verification, knowledge-based authentication, biometric verification) may be available as an optional feature or through third-party integrations.

5.7 Record Retention

You are solely responsible for retaining copies of executed documents, audit trails, and transaction records as required by applicable law, regulation, or contractual obligation. While CHEEZYSign retains transaction records as described in its data retention policies, CHEEZYSign is not a records custodian and does not guarantee perpetual availability of records.

5.8 No Legal Advice

CHEEZYSign does not provide legal advice, legal opinions, or legal services of any kind. Nothing in the Service, documentation, or communications should be construed as legal advice. You should consult qualified legal counsel in your jurisdiction regarding electronic signature enforceability, compliance, and legal requirements.

5.9 Consent to Use of Electronic Records as Evidence

By using the Service, you consent to the use of CHEEZYSign’s electronic records, audit trails, and transaction data as evidence in any legal proceeding, arbitration, mediation, chargeback dispute, or other dispute resolution process. You agree not to challenge the admissibility or reliability of such records solely on the basis that they are in electronic form.

6. Limitation of Liability for Legal Policies

All provisions of this Legal Policies page are subject to the Limitation of Liability and Disclaimer of Warranties provisions set forth in the Terms of Service. CHEEZYSign’s total aggregate liability under these Legal Policies shall not exceed the amounts set forth in the Terms of Service.

7. Contact Information

CHEEZYSign Email: [email protected]